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Return Policy
At Sgbusinesscare, we understand that circumstances may arise where you need to cancel or reschedule a service. We strive to accommodate your needs while also ensuring the smooth operation of our business. Please review our cancellation policy below:
Service Cancellation:
- If you need to cancel a scheduled service, please notify us as soon as possible.
- Cancellations made 2 days prior to the scheduled service date may be eligible for a full refund.
- Cancellations made within 2 days of the scheduled service date may be subject to a cancellation fee.
Rescheduling:
- If you need to reschedule a service, please contact us to discuss alternative dates and times.
- We will make every effort to accommodate your request, subject to availability.
No-Show Policy:
- Failure to notify us of a cancellation or rescheduling request may result in forfeiture of any fees paid for the service.
Refunds:
- Refunds for cancelled services will be processed within 10-15 business days of the cancellation request, minus any applicable cancellation fees.
Exceptions:
- In certain circumstances, such as unforeseen emergencies or extenuating circumstances, we may waive or modify our cancellation policy at our discretion.
Contact Us:
- If you need to cancel or reschedule a service, please contact us promptly to discuss your options.
Please note that this cancellation policy may be subject to change at our discretion. We appreciate your understanding and cooperation in adhering to these guidelines. If you have any questions or concerns about our cancellation policy, please don’t hesitate to contact us.